Training & Workshop

This counselling skills training is targeted at those with no prior background in counselling but want to respond to the current needs of society by lending a listening ear coupled with sound psychological support.
The workshop equips these ‘people-helpers’ with counselling knowledge and skills to better understand the needs of those they encounter in various environments and carry out therapeutic conversations that effect positive changes in thoughts, feelings and behaviours.
It also provides individuals with the necessary skills and competence to act as helpers in NGOs, social work environments, or social aid ministries centred on mental health and emotional support.

At some point in our careers, each of us will have encountered negativity in the workplace that has impacted our job performance. This can be the result of negative experiences from our childhood that continue to affect us into adulthood. This is a common part of life that we must face.
However, if you are feeling increasingly overwhelmed by challenging situations, preventing yourself from reaching your career goals due to a negative self-perception, or if your self-talk is negative, this workshop is for you. It will focus on self-criticism in the workplace, exploring what it is and providing techniques and strategies to transform it into self-improvement.

This workshop aims to provide an introduction to counselling skills with a focus on developing effective helpers. The program is based on the assumption that personal experience and existing knowledge, skills, and personal qualities of the learners play a crucial role in the learning process. The use of counselling skills is highlighted due to its advantages over other forms of helping, including its effectiveness in providing personal problem-solving, decision-making that leads to lasting results, and fostering growth and development.

‘Most people do not listen with the intent to understand; they listen with the intent to reply. They're either speaking or preparing to speak.’
– Steven R. Covey

When a member of the work community experiences episodes of chronic illness, diagnosis of serious illness, or loss of a family member, our first instinct is to extend an offer of support. Yet we often pause as we feel awkward, uncomfortable and not sure about what to say. Research tells us that working among supportive team members can make a huge difference to the colleague who is managing the difficulty. This session provides the basics on how to reach out and help. It offers information on behavioural signals of distress, listening techniques, and supportive messages to deliver. The outcome of the session is to reinforce simple steps that help in creating a supportive team environment.

Almost every workplace has a diverse blend of personalities and preferences, therefore it is expected that there will be some dispute and conflict. Not all employees are the same; some people are more easy going than the others, some personalities are easier to interact with than others.

Often, we’re fearful and scared to have conflict, and not having a happy and amicable team can make our work very difficult. However, not all conflict is bad. Conflict can lead to positive growth and change. Thus, it is important that managers need to learn how to communicate and facilitate a positive working relationship with any personality type to explore how to reach resolutions that are agreeable to all parties involved and get them focused on moving forward as a team.

This session will teach leaders how to apply conflict management strategies that will boost performance and increase collaboration amongst their team, whilst examining the role of attitudes and perceptions, along with how to make the most of their diverse relationships with different kinds of people.

Anxiety is a normal and common experience that many people face, but when it becomes persistent and intense, it can have a significant impact on mental wellbeing and daily life. In this workshop, we will discuss the nature of anxiety, how to understand it and develop strategies for managing and overcoming it.

The workshop is designed to provide participants with practical strategies to address burnout, increase productivity, and lead a healthier and more fulfilling work life. By the end of the workshop, participants should have a better understanding of the causes and signs of burnout, and the tools needed to develop a personalized action plan to address burnout in a way that suits their individual needs and circumstances.

Effective communication is the ability to convey information to another effectively and efficiently. Good verbal, nonverbal and written communication skills are crucial for successful relationships. It is also important that people exercise active listening skills. The ability to effectively communicate with others through listening and speaking is one of the most powerful tools for personal and professional success.
This session will help develop important communication skills both verbally and nonverbally to create a more cohesive, collaborative and successful working environment.
Join this session to
- Learn how to listen effectively to be better communicators
- Develop an awareness of personality and communication tendencies
- Discuss ways to overcome barriers to effective communication

From suicide to soaring rates of depression and mental disorders, the news is often filled with stories of
people who didn’t cope well with stress or psychological distress. However, and perhaps to our delight, the majority of people in the world actually do cope well. Research has shown that resilience is ordinary, not extraordinary. In this talk, you will
• Gain a working knowledge of the factors that contribute to resilience, and how we can recognise them in our daily lives
• Explore the practical applications of the PERMA model in your own personal lives
• Learn to use practical tools rooted in Positive Psychology to build resilience and nurture a positive attitude to life